Welcome to UGAT-TALK, a web-based mental health support system provided by UGAT Foundation. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing UGAT-TALK, you agree to these Terms of Service and any additional policies we may introduce. If you do not agree with any part of these terms, you should discontinue using our services.

2. Eligibility

UGAT-TALK is open to all users regardless of age. However, we encourage younger users to seek guidance from a trusted adult when accessing mental health resources.

3. Services Provided

UGAT-TALK offers free online counseling and mental health resources. We do not provide medical diagnoses or emergency services. If you are in immediate danger, please contact local emergency services.

4. User Responsibilities

• You agree to provide accurate information when signing up.
• You will not use our services for unlawful purposes.
• You will not harass, threaten, or misuse the platform.
• You acknowledge that UGAT-TALK may modify, suspend, or discontinue any service without notice.

5. Privacy and Data Protection

Your use of UGAT-TALK is subject to our Privacy Policy, which outlines how we collect and protect your data.

6. Limitation of Liability

UGAT-TALK and UGAT Foundation shall not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our platform.

7. Modifications to Terms

We may update these Terms of Service at any time. Your continued use of UGAT-TALK after any modifications indicates your acceptance of the updated terms.

8. Contact Information

For any inquiries regarding these terms, please contact us at ugat.talk@gmail.com

Your privacy is important to us at UGAT-TALK. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, and any information you voluntarily provide during sign-up or counseling sessions.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Facilitate counselor matching and session bookings.
• Communicate important updates and responses to your inquiries.
• Maintain website security and compliance.

3. Data Protection and Security

We take appropriate security measures to protect your data from unauthorized access or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute data security.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it:

• With UGAT Foundation counselors for service provision.
• When required by law or to protect the rights and safety of users.

5. Your Rights

You have the right to:

• Access, update, or request deletion of your personal information.
• Withdraw consent for data collection (note: this may limit service availability).
• Contact us regarding any concerns about your data privacy.

6. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about how we protect your data.

7. Contact Information

For privacy-related concerns, please contact us at ugat_talk@gmail.com